WHAT HAPPENS AFTER LAUNCHING A WEBSITE?

When the work process that has been ongoing for months comes to an end, the project is officially launched, and the website address becomes searchable on the internet for the first time, it is probably one of the most emotional and pleasant moments for any company.

WHAT IS TECHNICAL SUPPORT AND WHY DO WE NEED IT? 

Many think that "making a website" is the final stage of the process and that everything ends with launching the site in the internet space. In reality, this is just the beginning. The digital world is constantly changing and evolving, so for your platform to work smoothly and bring the desired results to the business, technical support is crucial.

Technical support is the main guarantee of your site's health. New versions of browsers appear on the market almost daily, while Google's systems or social network algorithms are constantly updated. Your site must keep pace with these global changes so that we can avoid technical incompatibilities. Along with this, your company will constantly need to update information, refine visual details, or add new features. All this must be implemented in such a way that the initial structure and design concept of the site are not disrupted.

Behind all this stands the exact same team that worked directly on creating your website. They know every detail of the project, the code structure, or the design specifics better than anyone. Consequently, they are always ready to promptly respond to any technical challenge.

WHAT DOES SOFTWARE SUPPORT INCLUDE?

To ensure this complex process, software and project support unite several important directions:

• Smooth operation in all browsers – when Chrome, Safari, or other browsers are updated, the support team ensures that your site still opens perfectly and no incompatibility problems arise with the updates. 
• Module integration and updating – we ensure the proper functioning of important tools such as Google services (Maps, reCAPTCHA, Analytics) and social network integrations (Facebook, Instagram, YouTube). 
• Security and consultation – constant updating of the system and libraries protects you from cyber threats. In addition, our team is always ready to help you work in the site's admin panel and update information.

That is exactly why project support implies content and design updates for the site in a way that the original architecture is not damaged. This includes refining customer communication forms as well as fast and safe editing of daily information, so that your platform always remains relevant and attractive to the visitor:

• Content updating – we change banners, text blocks, and information in such a way that the main structure and styling of the site are not disrupted.
• Adaptation and form modification – we fix bugs, add or change fillable fields, and ensure the site perfectly adapts to any screen size.
• Minor visual changes – we update contact information, the logo, social media widgets, and rearrange the menu. Also, if necessary, we analyze site logs and prepare statistical information.

WHO TAKES CARE OF YOUR WEBSITE?

Behind the smooth functioning of the site stand complex digital algorithms, however, these mechanisms are managed by real people. Website support is not just the individual responsibility of one person. For every detail to function flawlessly, like clockwork, a full-fledged team with diverse experience is involved in the process, where everyone has their clear role. Our support team consists of the following professionals:

Our support team consists of the following professionals:

• Project Manager – your main point of contact, who is ready to answer any question and manage the workflow.
• Programming Team – specialists who fix technical errors, improve the site's functioning, and perform all necessary technical tasks.
• System Administrator – responsible for the proper operation of the server, critical updates, and security optimization.
• QA Engineer – a quality control specialist who checks every detail, identifies bugs, and assigns tasks to the team to eliminate them.

At first glance, making a website and its subsequent technical support might seem like a lengthy process, however, it is a necessary and results-oriented stage that will open up new opportunities for your business.

If you have decided to have a website made for your company and find a reliable support team, write to us or call us 📞 032 2 47 07 70

Don't delay – your digital reality begins here!